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FAQ

Based on Natural Resources Canada’s (NRCan) approved guidelines. Refer to NRCan’s Fuel Consumption Guide available at https://fcr-ccc.nrcan-rncan.gc.ca/en for more information. Full battery charge and ideal conditions are required. Figures will vary based, amongst others and non-exclusively, on driving and charging habits, speed, accessory use, weather and temperature, battery age, vehicle condition, road condition and other factors. In sub ideal conditions, figures may worsen by more than 50%. Battery capacity decreases with time and use which will further reduce range. See the owner’s manual or NRCan’s Fuel Consumption Guide for details.

1. How do I find out if there are any outstanding recalls for my Subaru?

2. What is ABS?

3. I would like to add an aftermarket accessory to my vehicle.
Will this impact my warranty?

4. I want to modify my Subaru and install different components to the engine or drivetrain. Can you provide me with information on how to do this?

5. Should air bags deploy in all accidents?

6. Can I get an on/off switch installed for my air bags?

7. What causes air conditioner odour and how can I prevent it from occurring?

8. Can a child seat be used in the front passenger seat of a vehicle equipped with a passenger-side air bag?

9. Do you have any recommendations for child seats for my Subaru?

10. How can I prevent my windows from fogging up?

11. How do I obtain information on the fuel economy ratings for Subaru vehicles?

12. How can I get the best gas mileage from my Subaru?

13. Am I eligible for Subaru’s Grad Rebate?

14. Will Subaru be offering hybrid/alternative fuel vehicles in the future?

15. I lost my keys. Can you give me the key code and immobilizer code?

16. Will I get a loaner vehicle when I take my Subaru in for service?

17. I lost my Owner’s Manual. How can I replace it?

18. Can I use synthetic oil in my engine?

19. How can I touch up scratches/chips on my Subaru?

20. What should I use to wash and wax my Subaru?

21. Can I order parts and accessories directly from Subaru Canada?

22. Can I purchase a Subaru vehicle from the U.S.A. and import it into Canada?

23. What does Subaru do with the information collected from my survey?

24. Where do I find the recommended tire pressure for my Subaru.

25. Can I tow a Subaru behind my motor home?

26. Where can I find the vehicle identification number on my Subaru?

27. If I am traveling outside Canada, will I still have warranty coverage?

28. How can I purchase/update the navigation in my Subaru vehicle?

29. I would like to inform you regarding a mistake in a location or a missing location or street on my vehicle’s navigation system; how can I do this?